Privacy Policy
Effective Date: March 2026
Last Updated: March 2026
Thank you for visiting Jane Goodall Institute USA and Roots & Shoots USA. We respect your
privacy and are committed to protecting your personal information. The following Privacy Notice
applies to information collected at janegoodall.org, rootsandshoots.org and all JGI-owned
or operated online services (collectively “Sites”), through JGI managed digital channels (“Social
Media”), electronic communications and offline interactions that we may have with you,
collectively “Services”.
By using our Services, you acknowledge that you have read and that you agree to the practices
described herein.
Who We Are
The Jane Goodall Institute USA is a nonprofit organization dedicated to wildlife research,
conservation, and community-centered environmental programs. Through initiatives such as Jane
Goodall’s Roots & Shoots, our community-led conservation program Tacare, and the longest
running wild chimpanzee research program, we work to protect wildlife and empower
communities worldwide.
If you have questions about this Privacy Policy, please contact: community@janegoodall.org or
call (800) 592-5263 during normal business hours.
Information We Collect
We may collect the following categories of information
A. Information You Provide Directly
- Name
- Email address
- Mailing address
- Phone number
- Donation information (processed securely via third-party payment processors)
- Event registrations and volunteer information
- Communications you send to us
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website addresses
- Cookie ID’s
We collect certain information automatically to understand website usage, improve accessibility,
secure our systems, and improve user experiences.
C. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve website performance, understand
how visitors use our Services, personalize user experiences, and support outreach and
fundraising efforts.
Cookies are small text files stored on your device that help websites function effectively and
provide useful insights.
We may use the following types of technologies
- Essential Cookies – necessary for website functionality, security, and accessibility.
- Analytics Cookies – including tools such as Google Analytics, which help us understand website traffic, visitor behavior, and how users interact with our content so we can improve performance and user experience.
- Outreach and Advertising Technologies – including tools such as Meta Pixel, which help us understand the effectiveness of campaigns, improve communications, and better connect supporters with relevant content and opportunities to engage with our mission.
You can manage your cookie preferences through our website cookie banner or your browser
settings. You may disable certain cookies; however, some parts of the website may not function
properly.
How We Use Your Information
We may use your information to:
- Process donations and send receipts
- Respond to inquiries and provide support
- Send newsletters, updates, and fundraising communications
- Registration for events or programs
- Improve our website and services
- Comply with legal obligations
- Security/fraud prevention
- Monitor website performance and engagement
We will only send marketing communications where permitted by law, and you may unsubscribe
at any time, by using the unsubscribe link in our communications or by contacting us directly.
How We Share Information
We do not sell your personal information.
We may share information with:
- Trusted service providers (e.g., payment processors, email service providers, IT support)
- Event partners or co-sponsors (where applicable)
- Legal authorities when required by law
- Affiliates or international branches of the Jane Goodall Institute for mission- related purposes
All service providers are required to safeguard your information.
International Data Transfers
As a global organization, JGI works with supporters, partners, affiliates, and service providers in
multiple countries. As a result, personal information may be transferred to, stored, or processed
in countries outside your country of residence, including the United States.
Where required, we implement appropriate safeguards to protect your information in accordance
with applicable data protection laws.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce agreements
- Maintain donor, volunteer, and program participation records
- Comply with legal, tax, accounting, and reporting obligations
When personal information is no longer needed, we take reasonable steps to securely delete or
de-identify it in accordance with applicable law.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, contact us at community@janegoodall.org . We will respond to verified privacy requests within the timeframe required by applicable law.
Data Security
We implement appropriate technical and organizational safeguards to protect your information
from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of
transmission over the internet or electronic storage is completely secure.
Children’s Privacy
The Jane Goodall Institute complies fully with the Children’s Online Privacy Protection Act of 1998
(COPPA). None of the Sites covered by this policy knowingly collect identifying personal information rom children under age 13. If we discover that a person under the age of 13 has provided us with any personally identifying information, we will delete that information from our systems. We are unable to
reply to information requests from children under the age of 13, if so identified. A parent or guardian
must initiate any requests for information from children under the age of 13 on their behalf. We
encourage parents to supervise children when they browse the Internet. Learn more about COPPA.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of
those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated”
date above. We encourage users to review this page periodically.
If you have any questions, please email us at community@janegoodall.org or call (800) 592-5263
between normal business hours.
You may also write to:
Jane Goodall Institute
1120 20th St. NW #520s
Washington, DC 20036
USA
1120 20th St. NW #520s
Washington, DC 20036
USA
